Global COVID-19 fintech study from Cambridge University and World Economic Forum


This global study seeks to assess how FinTechs have been impacted by COVID-19, and how they are responding to the resultant challenges and opportunities. The study is a joint initiative of the Cambridge Centre for Alternative Finance (CCAF) at the University of Cambridge Judge Business School, the World Bank Group and the World Economic Forum. This research was supported by the UK Foreign, Commonwealth & Development Office, and the Ministry of Finance of Luxembourg.


Despite COVID-19, FinTechs continue to grow globally. On average, FinTech firms reported a year-on-year increase in their transaction numbers and volumes of 13 per cent and 11 per cent respectively in Q1-Q2 (used interchangeably with H1 throughout the report). This is consistent with reported improvements in other key market performance indicators such as new customer acquisition and customer retention.

However, the impact of COVID-19 on market performance is not uniform across FinTech business verticals or geographic jurisdictions. Except for digital lending, all verticals reported an increase in transaction volume, however the rate of growth varied significantly.

SweFinTech have contributed to the report together with other fintech associations and hubs around the globe, find the report and read it here.

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